This is why, after following this pattern second time through, we decided to record a screencast with all the guiding steps from the moment of adding the product to leading a Facebook micro-campaign. The third time around, I asked my assistant to follow all the steps and show me descriptions, social media texts and the parameters of the audience and advertising budget. As a result, the standard several hours routine turned into 5 minutes of joint efforts.
Dropshipping requires spending a great amount of time on monitoring purchases, ordering products shipping on time from the supplier, tracking inventory and communicating with the customers. All these processes can be delegated step by step which we, actually, did! To start with, you should describe the desired workflow so that the assistant will know what working principles he should stick to. To illustrate: sending the product within an hour of ordering, changing the order's status to 'fulfilled', answering emails within an hour, etc. If you have already communicated with clients and answered typical questions like 'When did you send me my products?' or 'Excuse me, can you expedite the delivery?', you can share your experience with the assistant so that he will know how to answer. You will have to discuss the answers to new and unknown inquiries which will automatically increase your knowledge.
Order tracking, shipping and changing the order's status can be described in one screencast. During the first week, you should keep a close eye on how this workflow is implemented. From the second week on you can try to agree with your assistant on when and in what portions he or she should make work progress reports. It's getting much easier, isn't it?
Let's move on. Every online retailer has its customer database and the respective newsletter advertising schedule. How much time does it take to write a letter about the three new products from the store? Should you repeat this operation each and every time? Can you record a screencast? The answer is obvious - delegate this function. It is very convenient to have a single copywriter responsible for writing texts for the online shop. The assistant can communicate directly with him and send you the final version of the letter with images for your approval. The same thing should be done when you launch successful advertising campaigns for the second time with the same settings and oriented at the same audience. Just take a look: it is way faster to ask your colleague 'Set an 18% discount for the whole Christmas, please' than to turn on the computer, go to Shopify and log in and do the entire thing on your own.